Education Support Officer - Ageing and Disability
Core
Provide tutoring and learning assistance to adult students in the Ageing and Disability sector to support their educational goals and progress.
Role type
Education Support Officer (Student Success & Tutoring)
Builds
Student learning outcomes and engagement in vocational courses
Domain
Vocational Education and Training (VET) / Ageing and Disability Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Industry knowledge in Ageing or Disability, Certificate III in Individual Support (or enrolled), 3+ years industry experience, ability to explain concepts clearly, interpersonal skills, customer service, ICT skills
Preferred skills
Experience in Community Services, ability to motivate adult learners, adapt communication styles
Technologies
Information and communication technologies
Responsibilities
Provide face-to-face, online, phone, and email tutoring and learning assistance to students, maintain student records, support administrative and compliance activities, collaborate with teaching staff
Seniority
Mid-level, hands-on support role