Aquatic Operations Coordinator
Core
Lead the lifeguard team and operations staff to ensure a safe, patron-friendly aquatic facility in accordance with industry guidelines and contractual requirements.
Role type
Senior Aquatic Operations Coordinator (Team Lead)
Builds
Safe aquatic leisure operations and team performance
Domain
Leisure & Hospitality / Aquatic Operations
Deliverable
physical/clinical work
Required skills
OH&S qualification, team leadership, contractor management, budget management, incident investigation, risk assessment, hazard inspection, KPI tracking (NPS/mystery shop)
Preferred skills
Passion for aquatic operations, strong communication skills, ability to build rapport with staff and contractors
Responsibilities
Lead the Lifeguard team, ensure emergency equipment is functional, investigate accidents and incidents, monitor OHS/Risk/Environment performance, implement hazard inspections and risk controls, manage budgets and prepare reports, maintain NPS and mystery shop scores
Seniority
Mid-Senior, hands-on IC with team leadership