Patient Services Officer (Medical Receptionist)
Core
Front-desk administrative support for a cancer care centre, managing patient appointments, enquiries, and records.
Role type
Medical Receptionist (Patient Services Officer)
Builds
Efficient daily clinic schedules and patient support workflows
Domain
Healthcare / Oncology
Deliverable
physical/clinical work
Required skills
Appointment coordination, patient record management, general administration, computer systems proficiency (Microsoft Office), communication, empathy
Preferred skills
Previous administration or reception experience, medical experience
Responsibilities
Welcome patients and families, coordinate appointments, manage bookings, respond to enquiries, process referrals, maintain patient records, support clinical teams
Seniority
Entry-level to Mid-level, hands-on IC