Security Engineer -CT-FNC240612 003/01
Core
Manage, configure, and upgrade security technologies; respond to fault alerts and incidents; troubleshoot technical issues within SLA.
Role type
Security Engineer (ICT Operations)
Builds
Managed security services for clients
Domain
Cybersecurity / IT Infrastructure
Deliverable
client delivery
Required skills
IP networking (TCP/IP, routing), operating systems (Windows, Linux), security technology configuration, incident response, change management, technical documentation, SLA adherence
Preferred skills
proactive problem-solving, customer-focused approach, teamwork
Technologies
security technologies, managed security products
Responsibilities
Manage, configure, and upgrade security technologies; Respond to fault alerts and customer escalations; Troubleshoot product-specific technical issues within SLA; Prepare and submit incident reports for high-severity incidents; Plan and coordinate maintenance windows for software patching; Create and update technical documentation; Serve as primary point of contact for ICT security matters; Lead and support customers in security incident response
Seniority
Mid-level, hands-on IC