Customer Service Advisor - 525 Collins Street, Melbourne
Core
Branch-based role welcoming customers, uncovering needs, and providing tailored banking solutions in-person and over the phone.
Role type
Customer Service Advisor (Banking)
Builds
Banking products and services for retail customers
Domain
Financial Services / Retail Banking
Deliverable
product features
Required skills
Customer service, sales experience, numerical capability, cash handling, phone communication, target achievement
Responsibilities
Welcome customers to the branch, engage in conversations to uncover needs, provide tailored banking solutions, assist with financial transactions, refer customers to specialized teams, call customers over the phone