Order Support Specialist
Core
Manage purchase orders, deliveries, and exceptions for luxury fashion buyers and suppliers on a global marketplace.
Role type
Senior Operations Support Specialist (Merchandise/Buying Admin)
Builds
Order fulfillment and delivery schedules for luxury fashion brands
Domain
Luxury Fashion Retail / E-commerce Operations
Deliverable
product features
Required skills
Purchase order management, Master data maintenance, Delivery tracking, Exception handling, ERP system proficiency, Stakeholder coordination
Preferred skills
Kaizen methodology, Fluent in Italian and French
Technologies
SAP, Dynamics 365, Oracle
Responsibilities
Assist Buyers in writing and loading orders into the system, Manage order confirmations with suppliers and track amendments, Own the delivery schedule and escalate late deliveries, Support Warehouse team with inbound discrepancies, Support Accounts Payable with invoice discrepancies
Seniority
Mid-level, hands-on IC