Technical Program Manager, AI Infrastructure
Core
Lead high-impact programs powering Character.AI's model development and serving systems at scale, ensuring reliability and efficiency for millions of users.
Role type
Senior Technical Program Manager (AI Infrastructure)
Builds
Training pipelines, data systems, model evaluation frameworks, and inference/serving infrastructure.
Domain
Artificial Intelligence / Cloud Infrastructure / GPU Computing
Deliverable
production ML models
Required skills
Program management, cross-functional leadership, infrastructure strategy, risk management, data analysis, capacity planning, stakeholder alignment, technical evaluation of GPU clusters and accelerators, cloud provider management.
Preferred skills
Experience with distributed systems, platform development, automation tooling, developer velocity improvement.
Technologies
GPU clusters, AI accelerator chips, cloud providers.
Responsibilities
Lead planning and execution of major AI infrastructure initiatives; build structures to keep teams aligned on scopes, goals, and timelines; partner with engineering and research to translate needs into roadmaps; drive cross-functional accountability; track infrastructure metrics (reliability, latency, throughput, cost); identify bottlenecks and improve tooling; support capacity planning; develop repeatable operational frameworks; serve as a strategic partner on prioritization; act as a bridge between internal teams and external cloud providers.
Seniority
Senior, hands-on IC
