Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Core
Provide exceptional in-store customer service and sales support for telecommunications products and services.
Role type
Retail Customer Service & Sales Consultant
Builds
Customer journeys and sales of telecom products/services
Domain
Telecommunications
Deliverable
product features
Required skills
consultative selling, customer experience management, product knowledge, KPI achievement, team collaboration
Responsibilities
Help customers find the right products and services, offer informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, work closely with the team to create a welcoming environment
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