Care Partner - Home & Community Services
Core
Providing high-quality care management to support client independence, preferences, and community engagement for older people in the Home & Community Services sector.
Role type
Senior IC Care Partner / Case Manager
Builds
Care plans, service delivery, and community partnerships
Domain
Aged Care / Home & Community Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Care management, case management, budgeting, financial management, stakeholder engagement, community networking, risk assessment, incident management, discharge planning, documentation
Preferred skills
Sales, marketing, public speaking
Technologies
Microsoft Office, Client Relationship & Management Systems
Responsibilities
Identifying client care needs and setting service expectations within budget guidelines; undertaking relationship-centred care planning and maintaining care plans; completing comprehensive care reviews, screening tools, and risk assessments; managing new client sign-ups and onboarding across multiple programs; driving stakeholder engagement through community events; developing and maintaining strong local networks; acting as a trusted community liaison; using dashboards to identify high-risk clients; managing incidents and complaints; initiating case conferencing for discharge planning; coordinating with clinical and operational teams; managing service delivery implementation; completing accurate documentation.
Seniority
Mid-level, autonomous IC