Technical Analyst - Enterprise Customer Platforms ( Remote)
Core
Support Architects in analyzing business initiatives, translating requirements into documented solution options, and ensuring solution designs align with enterprise standards for CSC members and employers.
Role type
Senior IC Technical Analyst (Enterprise Architecture)
Builds
Documented solution designs, architecture decision records, and integration mappings for customer platforms.
Domain
Financial services / Enterprise software architecture
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Solution design, technical documentation, requirements elicitation, API/integration analysis, architecture governance, stakeholder consultation, impact analysis
Preferred skills
Salesforce certifications (Platform Developer I/II), MuleSoft experience, financial services domain knowledge
Technologies
Salesforce CRM, Experience Cloud, Marketing Cloud, Data 360, Tableau, MuleSoft, Okta, Web Self-Service
Responsibilities
Develop and maintain solution artefacts including design documents and data flows; participate in discovery workshops and stakeholder consultations; support architecture review processes; document current and future state architectures; analyze impacts across applications and integrations.
Seniority
Mid-Senior, hands-on IC
