Data Scientist, Business
Core
Drive customer success and growth for OpenAI's business products (ChatGPT Team, Enterprise, API) by generating insights, running experiments, and building self-serve data tools.
Role type
Senior Business Data Scientist
Builds
Customer lifecycle interventions, feature launch targeting, engagement measurement frameworks, and self-serve data systems for stakeholders.
Domain
B2B SaaS / AI Products / Customer Success
Deliverable
product features
Required skills
Statistics, causal inference, experimentation design, Python, R, SQL, ETL workflow design, business intelligence tools (Mode, Tableau, Looker), strategic problem translation, data storytelling.
Preferred skills
Experience in Finance, Marketing, Partnerships, Sales, or Support; ability to bridge technical and non-technical stakeholders.
Technologies
Python, R, SQL, Mode, Tableau, Looker
Responsibilities
Embed with Customer Success to drive adoption and engagement; establish metrics and run experiments to measure incrementality; proactively surface insights for growth; build tools for stakeholder self-service; partner with Data Eng and Finance to derive insights; synthesize learnings across the organization.
Seniority
Senior, hands-on IC