Senior Manager, Global Fleet Reliability Operations
Core
Lead global fleet reliability operations to manage the end-to-end lifecycle of vehicle issues, from triage and root cause analysis to engineering change management and fleet-wide fix rollout.
Role type
Senior Manager, Fleet Reliability Operations
Builds
Global vehicle fleets across automotive, defense, trucking, construction, mining, and agriculture industries
Domain
Automotive hardware/software, Autonomous Vehicles (AV), Physical AI
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Root cause analysis, Engineering change management, Fleet telemetry analysis, Linux-based vehicle software debugging, Hardware reliability testing, AV component knowledge (LiDAR, RADAR, Cameras), Cross-regional team leadership, Contract workforce management, SLA management, Tooling and dashboard development
Preferred skills
Development vs production fleet triage experience, Runbook/playbook library scaling, Automotive communication protocols (CAN/CAN FD, LIN, Ethernet), CI/CD and build systems, SW development tools (GitHub, Docker)
Responsibilities
Lead global fleet reliability across multiple programs; Own triage across development and production fleets; Own root cause analysis and engineering change management; Own validation gates for vehicle return to service; Build and lead a mix of full-time and contract technical workforce; Own fleet uptime and reporting
Seniority
Senior Manager, hands-on IC with team leadership