Sales Administrator - Full Time - Van Cleef & Arpels - Sydney Flagship
Core
Back-office operations and client experience support for a high jewelry boutique.
Role type
Sales Administrator
Builds
Operational efficiency and client service in a luxury retail environment
Domain
Luxury Jewelry & Watchmaking
Deliverable
product features
Required skills
Cash and billing management, POS operations, report preparation, document management, client waiting management, cost estimate follow-up, event support
Preferred skills
Knowledge of jewelry and watchmaking, familiarity with Maison policies
Technologies
POS systems, digital tools
Responsibilities
Manage cash, billing, POS, float, and bank deposits; Prepare and maintain activity reports (reservation, consignment, stock, sales reconciliation, traffic); Order and manage consumables; Handle external third-party relationships; Support client experience by managing waiting times and offering refreshments; Follow up on cost estimates with Sales Associates; Act as a key point of contact for the platform/workshop; Perform specific customer service activities like shining and engraving.
Seniority
Individual Contributor