Aje - Assistant Store Manager - Macquarie
Core
Assistant Store Manager responsible for delivering exceptional customer experiences, driving sales, and managing daily boutique operations for the Aje fashion brand.
Role type
Assistant Store Manager (Retail)
Builds
Physical retail boutique environments and customer shopping experiences
Domain
Fashion retail
Deliverable
product features
Required skills
customer service, sales techniques, visual merchandising, operational management, team mentoring, conflict resolution, performance management
Preferred skills
knowledge of market trends, VIP relationship management
Responsibilities
Ensure exceptional customer experience through personalized service and product knowledge; Lead by example in customer care, sales techniques, visual merchandise standards, and staff presentation; Achieve sales targets by converting customers and resolving complaints; Support operational management including health and safety, facilities, and back-office operations; Increase VIP customer base and nurture relationships; Mentor boutique team members and manage performance reviews; Stay aware of market trends and customer initiatives.