Digital Experience and UX Specialist
Core
Design and enhance accessible, intuitive, and user-centred digital experiences for customers and staff across the Council's website, intranet, forms, and digital initiatives.
Role type
Digital Experience and UX Specialist
Builds
Council website, staff intranet, digital forms, and assigned digital initiatives
Domain
Local government / Digital experience
Deliverable
product features
Required skills
User-centred design, user interface design, web accessibility standards (WCAG), information architecture, prototyping, content management systems, analytics, SEO, responsive design, stakeholder engagement
Preferred skills
Adobe Creative Cloud applications, user research, usability testing, translation of findings into design recommendations, delivering digital change initiatives
Technologies
Adobe Creative Cloud, CMS platforms
Responsibilities
Apply user-centred design and UI/UX principles to digital platforms; assess web accessibility standards and inclusive design practices; use analytics and user feedback to identify improvement opportunities; coordinate stakeholders and manage competing priorities; prepare design requirements, specifications, and acceptance criteria.
Seniority
Mid-level, hands-on IC
