Telstra Retail: Full Time Assistant Store Manager BROKEN HILL
Core
Support store operations by assisting with team coordination, maintaining service standards, and handling moderately complex tasks to ensure adherence to operational guidelines.
Role type
Assistant Store Manager (Retail)
Builds
Retail store operations and customer experience
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Team coordination, operational guideline adherence, independent task execution, customer query resolution, schedule organization, sales target coaching, change management support
Preferred skills
Retail leadership experience, team motivation, creative problem solving, excellent communication
Responsibilities
Oversee induction of new team members, coach retail consultants to meet store targets, support customer query escalations, act as Store Manager when needed, execute business initiatives to meet financial and customer metrics, organize store floor and team schedules