Field Service Engineer
Core
Field Service Engineer supporting critical security screening equipment (X-ray, Millimetre Wave, IMS) across Queensland, Northern Territory, and Fiji.
Role type
Field Service Engineer (Hardware/Security Systems)
Builds
On-site maintenance and repair of security screening infrastructure
Domain
Aviation security and critical infrastructure
Deliverable
physical/clinical work
Required skills
Preventative maintenance, repairs, Linux systems, networked equipment, diagnostic tools, complex electronic systems, trade qualification (Electronics Technician or Restricted Electrical Licence), aviation security experience, travel across remote regions
Preferred skills
Customer relationship management, technical documentation proficiency, on-call roster adaptability
Technologies
Linux, Windows, diagnostic tools, security screening hardware
Responsibilities
Perform preventative maintenance, upgrades, and repairs at customer sites; manage customer relationships and provide support; complete service and time reports; respond to and resolve customer issues; participate in ongoing training; maintain rotating on-call roster including weekends and out-of-hours support
Seniority
Mid-level, hands-on IC