Resident Experience Team Member
Core
Frontline reception and resident support for a premium Build-to-Rent community, handling move-ins, maintenance coordination, and daily inquiries.
Role type
Resident Experience Team Member (Property Management)
Builds
INDI Footscray, a 702-apartment Build-to-Rent community in Footscray, Australia
Domain
Real Estate / Build-to-Rent / Residential Property Management
Deliverable
client delivery
Required skills
Certificate IV in Real Estate Practice (VIC), property management experience, leasing experience, co-living or student accommodation experience, verbal communication, written communication, organizational skills, attention to detail
Preferred skills
experience in Build-to-Rent models, natural flair, resident-first service mindset
Responsibilities
Greet residents and visitors, assist with lease and maintenance inquiries, coordinate move-ins and move-outs, maintain resident accounts, uphold tenancy conditions and privacy
Seniority
Individual Contributor, entry-to-mid level