Security Officer
Core
Frontline security officer ensuring safety and security at a high-profile government services site in Hervey Bay, managing access and customer interactions.
Role type
Security Officer (Frontline)
Builds
Secure public-facing government environment
Domain
Public Sector / Government Services
Deliverable
physical/clinical work
Required skills
Access control, incident response, de-escalation, security checks, incident reporting, customer service, conflict management, site compliance monitoring
Preferred skills
Previous security or customer service experience, ability to work independently, calm under pressure
Technologies
None stated
Responsibilities
Manage access points and maintain a safe environment, monitor customer movements, deliver customer service and assistance, identify and respond to security incidents, de-escalate challenging situations, support emergency response procedures, conduct security checks, complete incident reports and daily activity records
Seniority
Entry-level to Mid-level, hands-on IC
