Cyber Incident Manager
Core
Coordinate and manage cyber incidents from initial notification through to resolution, acting as the central point of contact for clients and stakeholders.
Role type
Senior IC Cyber Incident Manager (Project Coordination & Stakeholder Management)
Builds
Incident response workflows, client communication plans, and post-incident reports
Domain
Cybersecurity operations / Professional services
Deliverable
client delivery
Required skills
Incident management, stakeholder management, project coordination, decision-making, communication, report writing, risk identification, prioritization
Preferred skills
Experience in insurance, legal, technology, or risk-related industries; cybersecurity knowledge
Technologies
None stated
Responsibilities
Managing cyber incidents from triage through to resolution; Acting as the primary point of contact for clients during an incident; Coordinating technical specialists, investigators, and support teams; Leading incident calls and stakeholder meetings; Managing action plans, timelines, priorities, and deliverables; Providing regular updates to clients, insurers, legal counsel, and internal stakeholders; Translating technical information into clear business-focused communication; Maintaining incident records, reports, and documentation; Supporting lessons learned and continuous improvement activities
Seniority
Senior, hands-on IC
