Inside Sales/Customer Service Representative
Core
Manage and coordinate spare parts orders, prepare quotations, and ensure timely delivery of parts for bulk material handling equipment.
Role type
Inside Sales/Customer Service Associate
Builds
Spare parts supply chain operations for OEM bulk material handling systems
Domain
Industrial machinery / Bulk material handling
Deliverable
client delivery
Required skills
Quotation preparation, Procurement documentation, Drawing management, Order fulfillment tracking, MS Office Suite proficiency
Responsibilities
Research historical data and source new parts to prepare accurate spare parts quotations; Draft and manage procurement documents such as spreadsheets, databases, requests for quotations, and purchase orders; Receive, organize, and circulate supplier and fabricator drawings for approval; Coordinate order fulfillment and tracking, monitoring quotes, shipments, invoices, and payments; Assist in maintaining and organizing spare parts files and correspondence.