Security Supervisor - Kawana Shoppingworld
Core
Lead a high-performing security team to ensure safety, security, and customer service outcomes at a major retail destination.
Role type
Security Supervisor (Retail Operations)
Builds
Operational security and safety services for retailers and the wider community
Domain
Retail security and facility management
Deliverable
physical/clinical work
Required skills
Team leadership and mentorship, roster and workforce management, performance coaching and corrective action, audit and training coordination, stakeholder relationship management, compliance with legislation and emergency plans
Preferred skills
Conflict resolution, continuous improvement identification
Technologies
Workforce management systems, security reporting systems
Responsibilities
Lead, mentor, and coordinate the onsite security team; Manage rosters, time and attendance, and labour budgets; Conduct audits, onboarding, inductions, and ongoing training; Prepare operational reports and client performance documentation; Build relationships with centre management, retailers, and emergency services
Seniority
Mid-level, hands-on IC
