Assistant Retail Manager - Kilburn
Core
Support the Retail Manager in leading store operations, driving sales performance, and coaching a front-end team in a high-volume thrift retail environment.
Role type
Assistant Retail Manager (Store Operations)
Builds
Store sales performance, team capability, and customer experience
Domain
Retail (Thrift/Secondhand)
Deliverable
product features
Required skills
Team leadership, floor execution, merchandising, stock flow management, real-time coaching, shift management
Preferred skills
Experience in retail, hospitality, or logistics; ability to work under pressure; collaborative leadership style
Responsibilities
Lead shifts and manage team performance across the sales floor; Support daily trading decisions to optimise sales and customer experience; Coach team members in real time to lift performance and engagement; Manage stock flow and ensure the shop floor is fully set and ready for trade; Support onboarding and development of new team members; Step into leadership of the store in the absence of the Retail or Store Manager