Business Analyst
Core
Partner with stakeholders to shape and deliver strategic projects by translating business needs into clear requirements, improved processes, and measurable outcomes within the Project Management Office.
Role type
Business Analyst
Builds
Strategic projects including digital programs, core system implementations, and customer journey mapping.
Domain
Public sector / Museum organization
Deliverable
product features
Required skills
Business requirements elicitation, process mapping, gap analysis, stakeholder management, change impact assessment, System Integration Testing (SIT), User Acceptance Testing (UAT), data dictionary creation
Preferred skills
Visio, Jira, Azure DevOps
Responsibilities
Facilitate discovery workshops and stakeholder interviews; Analyse current-state processes and identify improvement opportunities; Develop business requirements documents (BRDs), user stories, and workflow diagrams; Support PMO governance activities including roadmaps and risk registers; Coordinate and participate in SIT, UAT, and regression testing.
Seniority
Mid-level, hands-on IC
