Dental Receptionist | Merrylands | Casual
Core
Front-desk administrative support for a dental practice, managing patient intake, scheduling, and reception operations.
Role type
Dental Receptionist
Builds
Patient scheduling, front-desk operations, and administrative support for dentists
Domain
Healthcare / Dental Services
Deliverable
Dashboards & analysis (patient records) | Client delivery (patient service)
Required skills
Customer service, phone etiquette, administrative task management, patient record maintenance, area organization, conflict resolution
Preferred skills
Fast-paced environment adaptability, positive attitude, attention to detail
Responsibilities
Serve as the first point of contact for patients in-person and over the phone; Assist patients and third parties with inquiries while maintaining confidentiality; Support dentists with administrative tasks; Promptly answer calls and complete assigned tasks daily; Maintain accurate patient records; Maintain cleanliness and organization of the reception area; Address patient and dentist concerns in the absence of the Dental Coordinator; Open and close the center daily and coordinate maintenance tasks.