Site Manager (Pet Boarding)
Core
Lead a dedicated team to deliver exceptional pet care, ensure smooth day-to-day operations, and drive site growth for a pet boarding and daycare facility.
Role type
Site Manager (Pet Boarding)
Builds
Pet boarding and daycare services for Australian pet families
Domain
Pet care / Animal welfare
Deliverable
physical/clinical work
Required skills
Team leadership, site operations management, customer service, financial performance monitoring, safety protocol enforcement, pet health incident management, social media engagement
Preferred skills
Hands-on pet care experience, rostering, compliance management, facility upkeep, problem-solving, tech-savviness
Responsibilities
Lead, train, and inspire a high-performing team; manage site operations including rostering, compliance, and facility upkeep; oversee customer service and bookings; monitor and drive site financial performance; maintain site cleanliness, safety protocols, and emergency procedures; handle pet health concerns and incidents; manage social media engagement
Seniority
Mid-level, hands-on leadership