Intake and Assessment Officer - Port Macqaurie
Core
Coordinate intake, assessment, referral, and service allocation for individuals experiencing mental health challenges and housing instability to support tenancy maintenance and independence.
Role type
Intake and Assessment Officer (Case Management)
Builds
Service pathways and housing stability for vulnerable participants
Domain
Mental health and homelessness support services
Deliverable
client delivery
Required skills
Intake and assessment, risk assessment, service coordination, case management, eligibility determination, record keeping, stakeholder engagement
Preferred skills
Knowledge of recovery-oriented and person-centred practice, qualifications in Community Services, Social Work, Psychology, or Human Services
Responsibilities
Conduct comprehensive intake, eligibility, and risk assessments; review referrals and prioritize cases; coordinate participant onboarding and service allocation; maintain accurate case notes and databases; facilitate referrals to internal and external services.
Seniority
Mid-level, hands-on IC