Team Leader Outpatients
Core
Lead administrative caregivers in public outpatient clinics, managing referral management and antenatal services to ensure efficient, patient-centred care.
Role type
Senior administrative team leader (healthcare operations)
Builds
Operational efficiency in outpatient clinics and referral pathways
Domain
Healthcare administration / Public hospital outpatient services
Required skills
Team leadership, staff rostering, workload management, quality improvement, conflict resolution, operational resource allocation
Preferred skills
Healthcare administration experience, knowledge of outpatient services, mentoring capabilities
Responsibilities
Provide leadership and day-to-day support to Outpatient Department caregivers; Coordinate staff rostering, leave planning, and operational resource allocation; Monitor outpatient clinics, referral volumes, and waitlists; Assist with workload management and escalation of operational issues; Support caregiver training, mentoring, and performance development; Contribute to recruitment, quality audits, and continuous improvement activities
Seniority
Senior, hands-on IC