IT Systems Administrator
Core
Provide 2nd level IT support and day-to-day administration for a national law firm's legal applications, Microsoft 365 environment, endpoints, and network services.
Role type
Senior IT Systems Administrator
Builds
Secure and reliable technology environment for legal professionals
Domain
Legal services / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft 365 administration, Entra ID, Exchange Online, Intune/MDM, vulnerability management, Cisco Meraki networking, legal application support (Aderant, iManage), security compliance (ISO 27001)
Preferred skills
Rapid7, NinjaOne, Mimecast, KnowBe4, Exclaimer, Keeper, Cloudflare, ITIL, Microsoft/Cisco/Meraki certifications
Technologies
Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, Intune, Aderant, iManage Work, Cisco Meraki, Mimecast, KnowBe4, Exclaimer, Keeper, Cloudflare, Rapid7, NinjaOne
Responsibilities
Administer and troubleshoot Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, and Intune; Provide escalated 2nd level support for legal applications and liaise with external vendors; Manage user lifecycle tasks, licenses, groups, permissions, and multifactor authentication; Administer vulnerability management and patching processes; Troubleshoot Cisco Meraki networks, Wi-Fi, VPN, DNS, DHCP, and internet connectivity; Support information security and compliance obligations including ISO 27001 controls and audit evidence; Work alongside the national IT team to support day-to-day operations.
Seniority
Senior, hands-on IC
