Retail Sales
Core
Provide exceptional customer service and assist customers in selecting tools and equipment for construction, woodworking, automotive, or DIY projects.
Role type
Retail Sales Associate
Builds
Tool and equipment sales for a hardware/tool shop
Domain
Retail / Hardware / DIY
Deliverable
product features
Required skills
Product knowledge of tools and equipment, POS system proficiency, inventory management, sales techniques, customer relationship building
Preferred skills
Previous retail sales experience, knowledge of construction/automotive/DIY tools
Responsibilities
Greet customers and assist in finding tools, process transactions using POS, restock shelves and manage inventory, handle customer complaints and inquiries, upsell products to meet sales targets
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