Event Assessor
Core
Assess property damage, determine claim liability and scope, and manage repairs for customers recovering from property loss or damage.
Role type
Senior IC on-road assessor (property & insurance)
Builds
Property repair scopes and claim resolutions
Domain
Insurance / Property damage assessment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> client delivery (physical assessments)
Required skills
Trade qualifications in building or allied trades, property damage assessment, claim liability determination, repair methodology knowledge, insurance policy interpretation, written reporting, fraud risk identification, customer communication, conflict resolution, time management
Preferred skills
Certificate IV in General Insurance, Diploma Loss Adjusting, construction experience, insurance industry experience, travel across Queensland
Technologies
Operating systems, assessment software
Responsibilities
Conduct on-site, virtual, and desktop property assessments; determine and review scopes of work; communicate claim decisions and next steps to customers; support Claims Managers in resolving complex issues; document assessment decisions and evidence in reports; manage risks and escalate fraud concerns; provide feedback on repairer performance.
Seniority
Mid-to-Senior, hands-on IC