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Senior Infield Service Delivery Manager

Central Coast & Gosford, New South WalesFull-time2026-10-17 → 2026-10-22
On-site

Core

Lead and drive excellence in fleet maintenance and management for New Intercity Fleet and Regional Rail project teams, ensuring safety, quality, and environmental compliance.

Role type

Senior Infield Service Delivery Manager (Rail Operations)

Builds

World-class fleet maintenance and management for NSW Passenger Rail Operations

Domain

Rail industry, transport infrastructure maintenance

Required skills

Team leadership and supervision, Safety and quality management, Rail industry operations knowledge, Budgetary management and cost control, Asset Information System proficiency, Incident investigation and management, Manufacturing resource planning systems knowledge, Performance monitoring and KPI analysis

Preferred skills

Tertiary qualification in Management or Engineering, Experience in maintenance environments, Strong analytical and conceptual skills, Effective communication at all management levels

Technologies

Asset Information System, Manufacturing resource planning systems

Responsibilities

Provide leadership and direction to team members to ensure adherence to work schedules and safety requirements, Monitor and complete work according to scheduled train plans to meet availability and reliability targets, Support and manage investigations into safety, quality, and train fault incidents, Ensure accurate raising and closure of service orders in the Asset Information System, Review KPIs against performance indicators and implement changes for contract variations or budget changes, Demonstrate leadership in safety, quality, and environmental management compliance