Customer Relationship Specialist - Morayfield
Core
Part-time Customer Relationship Specialist at a bank branch, managing customer relationships, loan maintenance, and referrals to specialist teams.
Role type
Customer Relationship Specialist (Banking)
Builds
Banking solutions and customer retention
Domain
Financial Services / Banking
Deliverable
client delivery
Required skills
Customer service, financial systems proficiency, communication, relationship management, coaching
Preferred skills
Consumer lending experience
Responsibilities
Engage customers to identify financial goals, manage loan maintenance requests, refer customers to specialist teams, maintain contact with customers, coach Customer Service Officers, champion digital banking tools.