Porter/Valet Attendant
Core
Deliver warm, personalized service to guests including luggage assistance, valet parking, and escorting to rooms.
Role type
Hospitality porter and valet attendant
Builds
Guest arrival and departure experiences
Domain
Luxury hospitality
Deliverable
physical/clinical work
Required skills
Safe driving (auto/manual), luggage handling, guest relations, hotel operations coordination, brand standards adherence
Preferred skills
Opera PMS experience, unrestricted Australian Driver's Licence, prior hotel/valet experience
Responsibilities
Welcome guests on arrival and departure, safely park and retrieve guest vehicles, assist with luggage delivery and storage, escort guests to rooms, maintain cleanliness of entrance and lobby areas, coordinate with Front Office, handle guest belongings with care, adhere to safety and security policies
Seniority
Entry-level to Mid-level, hands-on IC