Associate Product Manager (UK Loans)
Core
Shaping the customer experience for UK loan customers, managing payments, and supporting those in financial difficulty.
Role type
Associate Product Manager (UK Loans)
Builds
Loan repayment journeys, customer engagement tools (email, SMS, in-app), and AI-driven automations within the Zable SuperApp.
Domain
Fintech / Consumer Lending
Deliverable
product features
Required skills
Product management, SQL, Python, hypothesis testing, customer research, cross-functional collaboration, AI tool experimentation
Preferred skills
Lending, payments, fintech, fast-growing startup experience
Technologies
SQL, Python, Claude Code, Cursor, Codex
Responsibilities
Running experiments to improve repayment performance; Personalising customer engagement across channels; Optimising loan management journeys in the Zable SuperApp; Building dashboards to track metrics; Conducting customer research and testing; Coordinating feature rollouts with Engineering and Operations; Building AI tools and automations
Seniority
Junior, hands-on IC