Family Case Manager
Core
Provide flexible, person-centred case management and early intervention support to vulnerable children, young people and families experiencing complex challenges.
Role type
Family Case Manager
Builds
Support plans and community-based programs for children, youth, and families
Domain
Social Services / Child and Family Welfare
Deliverable
client delivery
Required skills
Case management, Advocacy, Service coordination, Assessments, Referrals, Documentation, Relationship building, Stakeholder engagement
Preferred skills
Trauma-informed practice, Strengths-based approaches, Knowledge of ACT community services sector
Responsibilities
Provide case management, advocacy and practical support; Build strong relationships with service users; Conduct assessments, referrals and service coordination; Work collaboratively with government and community providers; Maintain accurate case notes and reporting; Contribute to program development