Support Worker - Family & Domestic Violence
Core
Provide trauma-informed, person-centred support to women and children accessing crisis accommodation in a family and domestic violence refuge.
Role type
frontline support worker (crisis accommodation)
Builds
crisis accommodation and support services for women and children escaping domestic violence
Domain
community services / social work / domestic violence support
Deliverable
physical/clinical work
Required skills
trauma-informed practice, person-centred support, daily living skills coaching, community resource navigation, case documentation, cultural safety (Aboriginal culture), relationship building
Preferred skills
lived experience of domestic violence, experience in homelessness or mental health programs, recovery-oriented practice
Responsibilities
Provide practical assistance to residents to achieve goals and develop independence; assist clients to attend appointments and connect with community services; maintain accurate client records and case notes; work collaboratively with internal teams and external stakeholders; follow safeguarding requirements and organizational policies.
Seniority
Entry-level to Mid-level, hands-on IC