Senior Software Engineer, RCM Email Agents
Core
Build and scale AI agents that automate high-volume healthcare revenue cycle (RCM) email workflows, handling claims, payments, and enrollment tasks.
Role type
Senior Software Engineer (AI Agents & Full-Stack)
Builds
Production AI agent harnesses, backend APIs, operator interfaces, and data pipelines for RCM automation.
Domain
Healthcare / Revenue Cycle Management / AI Agents
Deliverable
production ML models | product features | infrastructure
Required skills
Python, FastAPI, React, JavaScript/TypeScript, PostgreSQL, LLMs & AI Agents, Containerization (Docker/Kubernetes), System Reliability, Product Judgment
Preferred skills
Email agents, Workflow engines, Evaluation systems for LLMs, Healthcare billing/claims knowledge, High-volume distributed systems
Technologies
Python, FastAPI, React, JavaScript, TypeScript, PostgreSQL, Docker, Kubernetes
Responsibilities
Design and operate production AI agents for RCM email workflows; Develop agent harnesses with tool use and human escalation; Build scalable backend services and APIs; Create React/JS interfaces for operations teams; Design PostgreSQL schemas and data pipelines; Integrate agents with email systems and third-party platforms; Build evaluation frameworks for agent accuracy and latency; Establish monitoring and safeguards for critical workflows; Investigate production failures and improve system reliability; Collaborate with RCM operators to translate feedback into product improvements.
Seniority
Senior, hands-on IC