Accommodation Operational Lead
Core
Provide operational oversight and practical support to Team Leaders across 4 disability accommodation sites to ensure safe, person-centred services and positive resident outcomes.
Role type
Senior operational lead for disability accommodation services
Builds
Safe, high-quality accommodation services for residents with disability
Domain
Disability services / Community care
Required skills
Team leadership, workforce planning, rostering, incident management, risk assessment, NDIS Practice Standards compliance, stakeholder relationship building, data analysis, operational reporting, workplace health and safety management
Preferred skills
Experience in disability, community, health, or residential services
Technologies
NDIS Practice Standards, Quality and Safeguards requirements
Responsibilities
Lead and support Team Leaders to deliver safe, high-quality accommodation services; Oversee workforce planning, rosters, staffing levels and resource allocation; Support employee development, engagement and performance management; Oversee incident review, investigation and escalation; Monitor compliance with NDIS Practice Standards and legislative requirements; Build positive relationships with residents, families, guardians and stakeholders; Champion workplace health and safety and drive continuous improvement
Seniority
Senior, hands-on IC