Client Services Consultant
Core
Provide specialist advice and support service brokerage for clients with complex support and housing needs, managing relationships between communities and the Department to improve access to services and support sustainable tenancies.
Role type
Senior Client Service Officer (Specialist)
Builds
Sustainable tenancies and improved access to services for clients with complex needs
Domain
Social services / Housing / Government sector
Deliverable
client delivery
Required skills
Service brokerage, relationship management, coordinating service delivery across government and non-government agencies, working with people with complex needs, collaborating with multiple agencies
Preferred skills
Experience in early intervention or prevention models, intensive support models
Technologies
None stated
Responsibilities
Provide specialist advice and support service brokerage, manage relationships and partnerships between communities and the Department, improve communication on and access to services for clients, support sustainable tenancies
Seniority
Senior, hands-on IC
