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Client Support Specialist

Sydney, New South Wales💼 Full-time🗓 2026-09-09 → 2026-09-27

Core

Provide support, guidance, and solutions to customers navigating insurance decisions to deliver positive outcomes.

Role type

Client Support Specialist (Customer Service)

Builds

Customer relationships and positive service experiences

Domain

Life Insurance

Deliverable

client delivery

Required skills

Customer service experience, problem-solving, negotiation, handling challenging conversations, critical thinking

Responsibilities

Handling inbound and outbound customer interactions, identifying solutions that meet customer needs, managing complex customer conversations with empathy and professionalism, delivering positive customer outcomes while maintaining quality and compliance standards

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