Membership Manager | Bond St
Core
Lead a high-energy team of Member Support Consultants to drive club growth, sales, and retention while delivering exceptional member experiences.
Role type
Team Lead / Membership Manager
Builds
Membership sales and retention strategies for fitness clubs
Domain
Fitness & Wellness
Required skills
Team leadership, sales cycle management, customer retention strategies, performance monitoring, recruitment and onboarding, business systems proficiency
Preferred skills
First Aid and CPR certification
Responsibilities
Coach and develop the Member Support Consultant team to achieve sales and retention targets; Drive member growth through acquisition, integration, and proactive retention strategies; Oversee front desk operations and set service standards; Monitor team performance and provide training; Support recruitment and onboarding of consultants; Collaborate with regional leaders on growth initiatives