Case Manager - Dandenong
Core
Provide holistic, strengths-based case management, information, and referral services to Humanitarian Settlement Program (HSP) clients to ensure access to required services and achieve settlement outcomes.
Role type
Case Manager (Humanitarian Settlement)
Builds
Case management plans and service referrals for new humanitarian entrants
Domain
Social services / Humanitarian settlement / CALD communities
Deliverable
client delivery
Required skills
Case management, strengths-based model application, cross-cultural communication, client advocacy, policy interpretation, report writing, stakeholder liaison, time management, IT proficiency (MS Office)
Preferred skills
Diploma in Community Services (Case Management), 2+ years experience in Australian human services sector, valid driver's licence, Working with Children Check
Responsibilities
Coordinate implementation of case management plans, liaise with contractual partners and settlement service providers, advocate for clients, identify wellbeing or safety concerns, meet reporting requirements
Seniority
Mid-level, experienced practitioner