Store Manager - Chermside
Core
Lead, coach, and develop a high-performing retail team to drive sales, customer experience, and overall store performance in an optical retail environment.
Role type
Store Manager (Optical Retail)
Builds
Retail store operations and customer service experiences
Domain
Retail / Optical / Eyewear
Deliverable
product features
Required skills
Team leadership and coaching, Sales and performance management, Operational compliance and standards, Roster and labour planning, Customer experience delivery, Problem-solving
Preferred skills
Commercial mindset, Leadership development, Stakeholder partnership
Responsibilities
Lead, coach and develop a high-performing retail team; Drive sales, customer experience and overall store performance; Oversee day-to-day store operations, compliance and performance standards; Manage rosters, budgets and labour efficiency; Partner closely with the Store Partner, Optometrists and Optical Dispensers to deliver an exceptional experience
Seniority
Mid-level, hands-on IC