Senior Logistics Specialist
Core
Leading logistics strategy execution across inbound, outbound, warehousing, freight, and fulfillment operations to ensure seamless post-purchase experiences and scalable growth.
Role type
Senior Logistics Specialist (Operations & Strategy)
Builds
End-to-end logistics operations, shipping rate structures, inventory management processes, and returns processes for a global athleisure e-commerce brand.
Domain
Retail / eCommerce / Consumer Goods
Required skills
Logistics strategy execution, 3PL and freight partner management, inventory management, shipping rate optimization, vendor performance monitoring, contract negotiation, operational reporting, team leadership, stakeholder collaboration
Preferred skills
High-growth environment experience, commercial acumen, financial literacy, systems thinking, continuous improvement
Technologies
Shopify, Netsuite, Xero, Logixboard, Google Suite
Responsibilities
Own end-to-end logistics operations including inbound freight, warehousing, fulfilment, outbound shipping, and returns management; Develop and execute logistics strategies supporting growth; Partner with freight forwarders to optimize customs clearance and duties; Work with factories to ensure accurate shipment reports; Collaborate with CX and Operations to enhance delivery experience; Evaluate and adjust shipping rate structures; Monitor and optimize vendor performance against SLA/KPIs; Lead relationships and performance management across 3PL partners and external logistics vendors; Negotiate contracts and service agreements; Manage escalation pathways and contingency planning; Build scalable SOPs and governance frameworks; Lead, coach, and develop a high-performing logistics team.
Seniority
Senior, hands-on IC with leadership responsibilities