Administration Excellence & Compliance Lead | Hybrid | NSW or QLD
Core
Lead the 12-month strategic transformation of administration services, standardizing processes, strengthening compliance, and reducing revenue leakage across a national healthcare network of 12 sites.
Role type
Senior transformation lead (administration excellence & compliance)
Builds
Standardized administration model, SOPs, compliance frameworks, and EMR platform transition readiness
Domain
Healthcare administration & operational excellence
Required skills
Process improvement, compliance management, revenue integrity, change management, stakeholder engagement, data analysis, SOP development, audit program design, EMR implementation support
Preferred skills
Healthcare administration experience, EMR platform experience (Mosaiq), oncology sector knowledge
Technologies
Mosaiq
Responsibilities
Review and standardize administration processes across 12 sites; Map end-to-end workflows and develop SOPs; Identify compliance risks and revenue leakage; Partner with billing teams to address debt accumulation; Establish KPIs and performance monitoring; Implement competency frameworks and training; Support transition to primary EMR platform (Mosaiq); Establish governance and continuous improvement frameworks
Seniority
Senior, hands-on IC