Workplace Risk Account Director
Core
Lead a diverse portfolio of clients delivering strategic workers' compensation and return-to-work solutions to protect people and improve business performance.
Role type
Senior Account Director (Workplace Risk)
Builds
Strategic workers' compensation and return-to-work programs for a defined client portfolio
Domain
Insurance / Workers' Compensation / Return-to-Work
Deliverable
client delivery
Required skills
Workers' compensation technical expertise, multi-jurisdictional knowledge, return-to-work program management, claims analysis, commercial acumen, data analytics, team coaching, stakeholder management
Preferred skills
Advanced data tools proficiency, automation opportunity identification, cross-selling strategies
Technologies
ACP, diagnostics tools, performance review platforms
Responsibilities
Oversee delivery of WC/ORTW services across assigned clients, provide multi-jurisdictional WC guidance to AEs and clients, manage project revenue and forecasting, coach Account Executives on best practices, interpret premium and claims data trends, handle mid-level escalations and client expectations
Seniority
Senior, hands-on IC with team leadership
