Product Manager (Authentication)
Core
Shape and drive the authentication roadmap for customer-facing channels, focusing on policies, journeys, and business requirements within a CIAM transformation program.
Role type
Product Manager (Authentication)
Builds
Secure, seamless customer identity and access management experiences across login, MFA, OTP, passwordless, and account recovery.
Domain
Technology services and consulting / Identity and Access Management (CIAM)
Deliverable
product features
Required skills
CIAM/Identity/Authentication program management, MFA/SSO/OTP/biometrics/passwordless/step-up authentication concepts, OAuth/OIDC/API identity standards, enterprise CIAM platforms (Ping, Okta/Auth0, ForgeRock), Agile backlog management, cross-functional stakeholder engagement
Preferred skills
Experience migrating channels onto common CIAM platforms
Technologies
Ping, Okta/Auth0, ForgeRock, OAuth, OIDC
Responsibilities
Define end-to-end user journeys for authentication, navigate cross-functional dependencies, manage implementation of login/MFA/OTP/passwordless/account recovery/session management, support SIT/UAT through production release
Seniority
Mid-level IC