Cell and Gene Therapies Control Tower Coordinator (Marken)
Core
Coordinate the global movement of critical cell and gene therapy shipments through Marken's network, ensuring flawless delivery and real-time monitoring.
Role type
Logistics Coordinator (Cell and Gene Therapies Control Tower)
Builds
End-to-end visibility and safe transport of life-saving CGT shipments for global healthcare clients.
Domain
Healthcare logistics / Cell and Gene Therapies / Global Supply Chain
Required skills
Logistics coordination, shipment tracking, risk mitigation, documentation management, stakeholder liaison, operational reporting, GPS monitoring, OSP management
Preferred skills
Pharma or courier industry experience, customer-facing experience
Technologies
Maestro, Microsoft Office, GPS tracking systems
Responsibilities
Book shipments and manage lane mapping in Maestro; monitor GPS tracking and daily dashboards for CGT shipments; proactively identify and mitigate risks to prevent delays; ensure accurate and complete documentation per SOPs; monitor external factors like weather or strikes; produce daily reports on transport issues; manage Outside Service Providers (OSPs) and follow-ups; record Proof of Delivery (POD) within agreed timeframes.
Seniority
Mid-level, independent contributor
