Customer Service/Ground Operations Agent - SCK
Core
Provide customer service and ground operations support for scheduled and charter flights, including baggage handling, aircraft marshaling, and safety enforcement.
Role type
Ground operations agent (customer service)
Builds
Passenger boarding experiences and aircraft turnarounds for Allegiant Air
Domain
Aviation / Airline Operations
Deliverable
product features
Required skills
Customer service, baggage handling, aircraft marshaling, heavy machinery operation, safety compliance, English communication
Preferred skills
Computer skills, people-oriented attitude, flexibility for varied hours
Technologies
Tugs, tractors, belt loaders, bag carts, push-back tractors, deicers
Responsibilities
Process tickets and check baggage, marshal aircraft and push back planes, handle denied boarding situations, assist customers with special needs, operate heavy motorized equipment, enforce safety and security measures
Seniority
Entry-level, trainee status